Franklin County Sheriff

Compliment/Complaint

Mission Statement

The Franklin County Sheriff's Office, Columbus, Ohio, is a full service law enforcement agency, an arm of the courts, and the custodial keeper of those who break the law. It is the mission of the Franklin County Sheriff's Office to protect the lives and property of the citizens of Franklin County, to preserve the peace, and to prevent crime and disorder while constantly guarding personal liberties as prescribed by law. This must be done with honor and integrity, conducting ourselves with the highest ethical standards to maintain public confidence.

The Franklin County Sheriff's Office recognizes that it cannot fulfill its mission without community support. It is, therefore, imperative that a dialog characterized by mutual trust and open communication is maintained between the Sheriff's Office and the community. This communication must include a willingness to continually examine and modify policies and procedures to assure that the mission of the Sheriff's Office is accomplished in a manner compatible with the best interests of the community.

Citizen Complaint Process

The Internal Affairs Bureau of the Franklin County Sheriff's Office reports directly to the Chief Deputy of Investigations and has the responsibility of investigating certain complaints of misconduct against employees of the Sheriff's Office. Depending on the nature of the complaint, cases are investigated by either the Internal Affairs Bureau or are sent to the employee's direct supervisor for investigation.

Note: Complaints about the underlying reasons for a traffic citation or criminal arrest must be resolved by the court and cannot be investigated as a complaint against a Franklin County Sheriff's Office employee.

How To File a Complaint

If you suspect an employee of committing a crime, you must contact the agency with jurisdiction of where the crime occurred. The Internal Affairs Bureau does not conduct criminal investigations.

Any questions or concerns about complaints against Franklin County Sheriff's Office employees can be directed to the Internal Affairs Bureau.

Internal Affairs Bureau - Citizen Complaint Information Brochure
Download Compliment/Complaint Mail-In Form
Submit the Form Online